Parliament of Sri Lanka - Competency Based Employee Development Tool

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Authors: 
Mahesh Perera
Publisher: 
Parliament of Sri Lanka
Publication date: 
2008
Language: 
English
Contribution for World e-Parliament Conference 2008 from the Parliament of Sri Lanka on their human resources development tools.

Abstract:
The Parliament Secretariat of Sri Lanka being one of the country’s apex institutions, its employees are expected to execute their duties at a high standard. However, there are evidences to conclude the fact that the institutional performance is far below the expected level. With the view of improving this situation, the Secretariat has initiated several measures such as ad-hoc salary increments, promotions, etc; however, instead of improving the performance, such measures have further deteriorated the situation.

In this backdrop, a macro analysis was conducted to study the institutional context, for which two contemporary techniques namely external & internal audit were undertaken. The external audit unearthed the opportunities the institution may capitalize on and the threats the institution must cope with in order to achieve envisaged institutional objectives. In contrast, the internal audit unearthed the internal strengths and weaknesses in terms of institutional culture, business practices, resource management, etc.

The information collected through diverse channels prompt that the poor performance management practices have greatly attributed to the present ‘fragile status’. To justify this argument, more specific information were collected via several techniques such as interviews, brainstorming, questionnaire, etc. The analyses of the collected information revealed that the institutional performance management practices are weak and incongruent with the business objectives.

To overcome such weaknesses and to exploit opportunities identified, a new performance management tool namely Employee Development Review (EDR) was developed, for which Information and Communication Technology (ICT) has been fully utilized. In terms of implementation, EDR was phased out and a pilot project has been implemented in one of the departments.

Location

Sri Lanka
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