Efficiency & Effectiveness Benchmarking

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PL: The National Integrated Informatisation Programme (PZIP) is adopted

Source: 
ePractice.eu
2 - Summary: 

On 8 January 2014, the Council of Ministers, the collective executive decision-making body of the Polish Government, adopted the National Integrated Informatisation Programme (PZIP). This is a strategic document that describes how high quality electronic public services can be delivered to the public.

NO: New version of the national procurement service launched

Source: 
ePractice.eu
2 - Summary: 

On 1 January 2014 a new version was launched of the national procurement service Doffin, where public institutions in Norway publish information about their calls for tender. The goal is to simplify the system and provide a better service for its users.

CZ: Czech Republic leader in IPv6 implementation in public authorities

Source: 
ePractice.eu
2 - Summary: 

According to an international survey organised recently by the CZ.NIC Association, the Czech public administration authorities are the best prepared in Europe for the implementation of the IPv6 (Internet Protocol version 6) internet protocol.

SK: New draft law on eGovernment approved

Source: 
ePractice.eu
2 - Summary: 

On 30 May 2013 the Government approved a bill on the "public administration delivery of electronic forms and amendment of certain other acts" (Act on eGovernment).

EU: 10th eGovernment Benchmark 2012 report is released

Source: 
ePractice.eu
2 - Summary: 

Launched on 28 May 2013, the ‘10th eGovernment Benchmark 2012 - Insight Report’ of the Directorate-General of Communications Networks, Content & Technology reveals that 46 % of EU citizens use online public services. The report surveyed 28 000 Internet users across 32 countries.

NL: ‘Vision document on eGovernment 2017’ envisions savings for government and convenience for citizens

Source: 
ePractice.eu
2 - Summary: 

On 23 May 2013, Ronald Plasterk, the Minister of the Interior and Kingdom Relations wrote in his ‘Vision document on eGovernment 2017’ that the government can achieve major savings and that citizens will benefit from the digitalisation of the public secto

GR: 81 services for citizens go digital

Source: 
ePractice.eu
2 - Summary: 

In May 2013, the Deputy Minister of Administrative Reform and Electronic Governance, Mr Manousos Voloudakis, disseminated to all Citizen's Service Centres (KEP) a circular newsletter that provides guidance on the way in which a range of services to citizens – currently 81 – can be handled entir

HR: Launch of the eCitizens project

Source: 
ePractice.eu
2 - Summary: 

On 25 April 2013, Milanka Opačić, the Deputy Prime Minister and Minister of Social Policy and Youth along with the Assistant Minister at the Ministry of Public Administration, Darko Parić, presented the eCitizens project.

EU: New application of the EC’s Internal Market Information System (IMI) available to Member States

Source: 
ePractice.eu
2 - Summary: 

According to an announcement made in late April 2013 on the website of the Interoperability Solutions for European Public Administrations, the latest release of the European Commission’s Internal Market Information System (IMI) has been launched.

AT: The ‘ELAK im Bund’ electronic file system is now available for judicial administration

Source: 
ePractice.eu
2 - Summary: 

On 8 April 2013, the ‘ELAK im Bund’ (electronic file system) was launched for judicial administration, thanks to the successful cooperation between the Constitutional Court of Austria and the Federal Computing Centre (Die Bundesrechenzentrum – BRZ, in German).

RO: Galaţi municipality, the first local authority to join the national Point of Single Contact

Source: 
ePractice.eu
2 - Summary: 

In April 2013, ‘Digital Romania’, the national public centre affiliated to the Ministry of Information Society and the technical operator of the Point of Single Contact, PSC (Punctul de Contact Unic, in Romanian) launched the process of requesting local public administrations to join www.ed

CH: The ch.ch portal of the federal government launches its revamped version

Source: 
ePractice.eu
2 - Summary: 

On 14 March 2013, Danielle Gagnaux, the chancellor of Fribourg canton and André Simonazzi, the Federal Council spokesman, launched a revamped version of the ch.ch portal, which provides a quick way of finding information about the confederation, cantons and communes.

ES: 35.1 % of the Basque Country’s administration procedures can be performed online

Source: 
ePractice.eu
2 - Summary: 

According to the Electronic Sophistication Index 2012, administered by the Department of Public Administration and Justice of the Basque Government, 35.1 % of the public procedures and processes can be made entirely over the Internet.

BG/EU: Major eGovernment project makes significant progress

Source: 
ePractice.eu
2 - Summary: 

On 16 February 2013, the Minister of Transport, Information Technology and Communications Ivaylo Moskovski stated that in less than a year a project has created the basis of several eGovernment services.

MK: Electronic system to track the status of a document using mobile technologies

Source: 
ePractice.eu
2 - Summary: 

In February 2013, the Minister of Information Society and Administration, Mr Ivo Ivanovski, announced the launch of a project called the ‘Introduction of a system for tracking the status of a document through the use of mobile technologies’. Its aim is to improve efficiency and ensure greater transparency in public administration.

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